Privacy Policy

ClearShip (“we,” “us,” or “our”) operates the website at clearship.ai. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. We are committed to protecting your privacy and handling your data transparently.

1. Information We Collect

ClearShip is currently in pre-launch. The only personal data we collect is what you voluntarily provide when joining our waitlist. This includes:

• Email address — so we can notify you when ClearShip launches and send you relevant updates.
• Product category — the type of product you ship (e.g., cosmetics, electronics, candles), so we can understand our users' needs.
• Shipping destination — the country or region you ship to, so we can prioritize the markets that matter most to our users.
• Biggest compliance challenge — a brief description of what compliance problem you face, so we can build features that solve real problems.

We do not collect payment information, government-issued IDs, or any other sensitive personal data at this time.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To communicate with you about ClearShip's launch, product updates, and relevant compliance news.
• To understand the needs of our prospective users and prioritize product development accordingly.
• To improve our website and the ClearShip service based on aggregate usage patterns.

We will never sell your data. We will never use your email address to send unrelated marketing or share it with third-party advertisers.

3. Data Storage and Security

Your data is stored securely and is not shared with third parties. We use industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Access to personal data is restricted to ClearShip team members who need it to operate the service.

4. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following limited circumstances:

• Service providers — We may use trusted third-party services (e.g., email delivery, hosting) that process data on our behalf and are bound by confidentiality obligations.
• Legal requirements — We may disclose information if required by law, regulation, or legal process.

5. Cookies and Local Storage

ClearShip does not use tracking cookies, advertising cookies, or third-party analytics cookies. The only client-side data storage we use is:

• Theme preference (localStorage) — We store your light/dark mode preference in your browser's localStorage so the site remembers your preference between visits. This data never leaves your device.

We do not currently run any analytics or tracking services. If we add analytics in the future, we will update this policy accordingly and use privacy-respecting tools that do not track users across websites.

6. Your Rights

Regardless of where you are located, we extend the following rights to all ClearShip users:

• Right to access — You can request a copy of all personal data we hold about you at any time.
• Right to correction — You can request that we correct any inaccurate or incomplete data.
• Right to deletion — You can request that we delete all personal data we hold about you. We will comply within 30 days.
• Right to portability — You can request your data in a machine-readable format.
• Right to withdraw consent — You can unsubscribe from our communications at any time by clicking the unsubscribe link in any email or by contacting us directly.

To exercise any of these rights, contact us at privacy@clearship.ai. We will respond to all requests within 30 days.

7. Children's Privacy

ClearShip is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us at privacy@clearship.ai and we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Effective date” at the top of this page. If we make material changes, we will notify you by email (if we have your address) or by placing a prominent notice on our website. Your continued use of the site after any changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

privacy@clearship.ai